Privacy policy
Highseat is made by SyX Solutions LLC ("SyX Solutions", "we", "us"). This policy covers the Highseat website at highseat.app, the Highseat web app, and the Highseat iPhone app. For our company website, see the SyX Solutions privacy policy.
What we collect
- Account details. Your email address and name, and a profile photo if your sign-in provider supplies one. Sign-in is handled by WorkOS.
- Workspace content. What you and your AI employees create in Highseat: messages in Ask Ops, approvals and their evidence, activity receipts, brain documents such as OPS.md, routines, and mail you choose to connect.
- Connection credentials. Sign-in tokens for connectors and API keys you add for model providers. They are sealed for your workspace. Only the last four characters of a key are ever shown, and a key is never returned to the app after you save it.
- Usage records. Which jobs ran, which model ran them, and what they cost, so you can see and control spend.
- Device details for notifications. A push token, so Highseat can notify you.
- Access requests. The name, email address and message you send through the form on highseat.app.
Permissions on your iPhone
The app asks for Face ID to approve sensitive actions (iOS handles Face ID and we never receive biometric data), the microphone for voice, contacts to suggest people you invite, and the camera and photos for profile pictures. Each is optional and you can turn it off in iOS Settings.
How we use it
To run Highseat for you: to answer, to carry out the actions you approve, to keep your brain, to send notifications, and to answer your requests. We do not sell personal information and we do not show ads.
Who else sees it
- The model providers you choose. When a job runs on a model, the text for that job goes to that provider under your own key and your own agreement with them.
- The connectors you add. A connector can read and act only as far as the sign-in and the tool levels you set allow.
- Service providers that run Highseat. Hosting (Vercel), database (Supabase), sign-in (WorkOS) and email (Resend), and Apple for push notifications.
- The law. When required by law or to protect people from harm.
This website
highseat.app sets no cookies and uses no analytics or advertising trackers. Our hosting provider keeps standard server logs.
Keeping it safe
Data is encrypted in transit and credentials are sealed per workspace. No system is perfect, and we cannot promise absolute security.
Your choices
You can ask us to give you a copy of your data, correct it, or delete your account and workspace data, except what the law requires us to keep. Contact us below.
Children
Highseat is not for children under 13 and we do not knowingly collect their information.
Changes
If we change this policy we will change the date at the top.
Contact
SyX Solutions LLC
3733 Westheimer Rd, Ste 1 PMB 2053
Houston, TX 77027
Email: support@syx.solutions
Phone: (832) 660-0658